remote learning for students
Below are some Frequently Asked Questions (FAQs) you might have about how to access some of the digital platforms we have at Wood Green Academy. With each question there is some advice and a link to a video tutorial.
Before you access any tutorials, make sure you have checked the instructions for your task within Class charts.
Please note that some FAQ tutorials are labelled Web Browser or Mobile Device.
Web Browser: suitable for most web browsers on any device (e.g. Chrome Firefox, Safari)
Mobile Device: requires the downloading of relevant applications from your mobile device store (Apple/Google Play etc.)
Parents Information
- Setting up your account for first usage Click here
- Forgotten your password? Click here
Students Information
Forgotten your Classcharts pass code?
Email: digihelp@woodgreenacademy.co.uk from your school email account using “Class Charts” in the subject line.
If you have a problem logging into these platforms, please email
digihelp@woodgreenacademy.co.uk from your student email account. Please type the relevant platform name in the subject line before writing a brief explanation of the issue. E.g. My password is not working.
How do I log on to Sam Learning?
Forgotten how to log on to Sam Learning? Watch this video. If your password is not working and needs resetting, please use your school email account to send a message to digihelp@woodgreenacademy.co.uk Please type “Sam Learning” in the subject line.
How do I complete Sam Learning tasks set by my teacher?
If your teacher has directed you to complete a task that has been set in Sam Learning, this video shows you how to do this AND how to re-complete the task to maximise your potential.
How do I find tasks in Sam Learning?
Re-learning and revision is an important part of our learning. If you need to complete Sam Learning tasks to help this process, then follow the instructions in this video.
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