Remote Learning Support for Students

remote learning support for students

Below are some Frequently Asked Questions (FAQs) you might have about how to access some of the digital platforms we have at Wood Green Academy. With each question there is some advice and in some cases links to video tutorials to support students. Please note that many of these video tutorials are hosted on our Student Hub. When prompted to log in to the student hub, students should enter the school email and usual school password.

Before you access any tutorials, students must check instructions for tasks from Class Charts first.

Parents Information


Students Information

Forgotten your Classcharts pass code?
Email: from your school email account using “Class Charts” in the subject line.

If you have a problem logging into these platforms, please email from your student email account. Please type the relevant platform name in the subject line before writing a brief explanation of the issue. E.g. My password is not working.

If you have forgotten your password for Seneca Learning, use the option to reset password, using your school email as your username. If you have set up your Seneca account correctly, you will receive an email from Seneca Learning guiding you through the process of resetting your password. 

Please access support tutorials via the Student Hub. 

To log on to the Student Hub you will be prompted to enter your email/username and password.
EXAMPLE: if your school username is AB1234 you should use to log in to the Student Hub and our other Microsoft services.
Please use the same password that you use at school for these services.

How do I log on to Sam Learning? 

Forgotten how to log on to Sam Learning? Watch this video on the Student Hub.


If your password is not working and needs resetting, please use your school email account to send a message to Please type “Sam Learning” in the subject line. 

Wood Green Academy is an 11-19 over-subscribed National Support School specialising in Sport, Maths and Computing.

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